360.604.3531

Support

Back to main page

  • Please search our Documentation, Social Support Site, and www.interprose.com below. Before submiting your support issue.
    Loading
  • InterProse Social Web InterProse'ss social support site.

Please take a few moments to check out InterProse's Social Web Support Site. Your questions may have already been answered, also great tips and tricks. Our Social Web Support Site is a great place and opportunity for your to chat with other customers, find out what and how they are doing things.

Support Form

Please take a moment to fill out this form so that we may service your request in the most efficient manner.

Contact Information

Customer Service & Support

Triage Levels

Severity 1 - System Critical
System wide unavailability or system wide core functionality failure Response Time - Availability: Immediate, upon discovery - 24/7/365
Severity 2 - Customer Critical
Process failure that results in a direct financial impact to the customer Response Time - Availability: 1 business day - Monday-Friday 8:00AM-5:00PM Pacific
Severity 3 - Customer Non-Critical
Product inconsistency which impairs customer productivity but does not create a direct financial impact. Response Time - Availability: 1-2 business days - Monday-Friday 8:00AM-5:00PM Pacific
Severity 4 - Customer Minimal Impact/Feature Requests
All other issues Response Time - Availability: 2 business days - Monday-Friday 8:00AM-5:00PM Pacific

The InterProse Corporation

Sitemap

Social Network

Contact Us

Follow us on our
social network sites

InterProse Official Facebook Fansite InterProse Youtube

MySpaceLinkedIn

Sales

Support

WebAR® is a registered trademark of The InterProse Corporation.

© 1996-2009 - The InterProse Corporation - All Rights Reserved.