Regulatory compliance is a hot issue in the debt recovery market. Over the past few years, the issue has been pushed into the forefront of everyone's minds, whether you are an agency owner, a first-party collection department, or a vendor serving those on the front lines.
Being in the debt collection software space, we are highly concerned about building tools that our current and prospective customers will find useful and intuitive. To build those tools, we ask for information from those wading through the process every day. What're you experiencing? What'd help you stay compliant? What takes the most of your time? What's confusing? This process has been subjective and slow.
In order to obtain more objective, useful data to contribute to our software development efforts, InterProse has sponsored a survey through AccountsRecovery.net. Many of you may know Mike Gibb, CEO at Canvas Business Media, and owner of AccountsRecovery.net. As one of the most active voices in the debt collections industry, regulatory and process compliance is a frequent topic of his blog posts and contributing authors.
As of today, the survey has had reasonable participation, but we would be thrilled if more contributions were added before the August 7th end date. The more information we have, the better!
Thank you in advance for your participation and for helping us help you!