Consumers need to express grievances- collection agencies should provide those channels. If they aren't complaining to you, they may call the CFPB or BBB.

The credit and collection industry is learning how to adapt to this technological era, but is still far behind where it could be. Many consumers would choose email, texts, or online chat as their preferred form of communication, and agencies need to be able to adapt and meet those preferences.

Vendors are there to help and support collection agencies, but they are frequently not utilized at their full potential. Vendors have experience in the business that can be helpful to collection agencies and solving their issues, and not taking advantage of that is a lost opportunity.

Collection agencies are rarely early technology adopters, but those that drop legacy platforms in favor of modern software platforms can no longer be called early adopters - now they're just being competitive and protecting their business. Take the plunge into modernity!

Data analytics for debt collection agencies or departments can optimize processes to reduce wasted time, maximize RPCs right party contacts, evaluate employee performance, or any number of business metrics that can squeeze out more profit. Integrated tools in modern platforms are most effective.

Process automation and third party integrations are key to eliminating as many repetitive tasks as possible with debt recovery software. ACE is built to eliminate as many non-revenue-generating tasks as possible and constantly being upgraded - for FREE!

Aging debt collection software can cost you more money than investing in a modern platform that meets current standards and improves with time

Modern communication through text messaging for debt collection efforts is more effective for younger generations than phone calls.

Modern debt recovery software platform, integrate communication channels, text messaging, voicemail drops, email, opt-in compliant communication options

WebAR is designed for collection agencies, of all sizes, who are looking for a software platform that will grow with their business. It's the perfect cost effec