Who doesn't love a good play on words? While we are just about through the holiday season, TAX SEASON is quickly approaching and it is a magical time for the debt collection industry. Make sure you are prepared for this wonderful time of year by making your preparations!

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A recent TCPA ruling determined that any device that stores telephone numbers to be called regardless of number generation capabilities, constitutes and automated dialing system, expanding the definition of an autodialer and throwing the ARM industry into even greater confusion on the topic.

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The TCPA requires any company to obtain expressed consent before contacting them via a mobile phone, whether by call or SMS text message. That said, there are some caveats, such as a one-call safe harbor. Use technology to track and facilitate those risks to stay out of trouble.

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