InterProse ACE and Virtual Agent Collector Features List

Handle your early-out debt with your employees first

Use Virtual Agent Collector to communicate 24/7 via digital channels

Reclassify debt and assign to third-party debt collection agencies

Set parameters for account forwarding and retraction based on custom metrics

Communicate and view agency performance(s) through real-time client portal

Extract reports either through one-time inquiries or via automated updates

Enhance your agency relationships with clear communication and expectation setting

Account Bundling

Document Attachments

Advanced Process Automation

Client Access Portals

Client Trust Accounting

Credit Reporting

Third-Party Vendor Integrations
Dialer, Letter, Skip Tracing, Text Messaging, Voice Mail Drops

Custom Forms

Integrated Virtual Agent Collector

Action Paths (Real-time Strategy Triggers)

Automated Letter / Email Series

Payment Spreading (Auto or Manual)

Reporting

SQL Reporting

Data Import / Export Tools

Secure File Transfers

Data Analytics

Integrated Credit Card and ACH Processing

Free Support

Accept credit cards & ACH payments

Configurable real-time decision engine

Integrate with your current website without modification

Easily create payment plans within the guidelines you define, simple or complex decision trees managed in real time

Create custom settlement offerings based on client, status, balance, age or other data elements

Gather customer information to aid in future collect-ability such as phone numbers, addresses, employment information and more

Optional Virtual Agent Avatar

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